Please be aware that I have a 24 hour cancellation policy in place. If you cancel or re-schedule your appointment with less than 24 hours notice then you will be required to pay 50% of your treatment cost.
If you provide 12 hours notice or less or you do not show up for your appointment then 100% of the treatment cost will be payable. I appreciate things crop up and life can sometimes get in the way, however I am a small business and have to remain strict with my policy.
Unfortunately Covid is not a reason to cancel without paying a fee.
Thank you for understanding.
Love Natalie x